Collaborate with colleagues in multiple locations (Toronto, Montreal, and Winnipeg) to design, control, and direct IGM Operations functions to achieve divisional and corporate objectives for compliance, service quality, timeliness, and productivity.
The Senior Manager Digital Business Delivery is accountable for launching assigned initiatives for the Canadian Digital Banking Unit. Leveraging their ability to organize and motivate teams within an incremental delivery environment, they will work with Product lines, Bank Stakeholders and Software Developers to translate customer journey directives into actionable backlog deliverables, and follow through to completion.
As a key member of the digital marketing community of practice, the digital marketing product owner will play a lead in providing the vision and roadmap for our digital marketing initiatives. The incumbent will be a key player within a cross functional team to build best in class digital marketing experiences that engage our clients.
The Senior Manager, National Operations acts as the primary relationship manager for the CCC Service, Sales and Specialized franchise in Canada and for the Canada Support teams in Mexico and Colombia, to recommend strategic operational decisions that create efficiency and improve the customer and employee experience, in a 24/7 environment.
Develop and maintain policies, processes and procedures to meet the requirements of regulatory and compliance standards, safety standards, product requirements, customer requirements, and business requirements.
Provide coaching, support and feedback utilizing the OPR process to promote the development and effectiveness of direct reports; serve as champion for Stanley Standard sustainment activities relative to servce department functions and activities.
Responsible for developing and executing departmental strategies that support and improve Product Data Management in the JDE environment. Candidate will work in close partnership with cross-functional teams across the organization to accomplish these goals.
Lead and manage a team of highly skilled managers. The incumbent will plan, set objectives and expectations as well as provide ongoing feedback, coaching and mentoring to staff aligned with strategic priorities of the Credit Card business.