In this role, the candidate will be responsible for daily monitoring of Production Support recurring tasks and monitoring of the tickets queue and email, log all relevant tickets, close all resolved tickets.
In this role, the selected candidate will create solutions for business needs of customer, document functional design for signoff by client stakeholders; ensure the solution implementation complies with user and business specifications.
As a Systems Analyst, you will be responsible for proprietary solutions systems, applications administration; both current and future design and modification of such systems and applications. technical support for systems users.
The HIM Product Support team maintains a range of applications which support the operational business partner in Health Information Informatics Management including but not limited to 3M Encompass 360, MedHost, eCharms and Cerner.
The Information Systems (IS) Analyst is responsible researching, planning, coordinating, designing and implementing business, cost, strategy, software and system choices to meet the organizations business requirements. The IS Analyst understands problems and opportunities in the context of the requirements and develops technical solutions that enable the organization to achieve its goals.
In this role, you will work with the manager of the application team to finalize design, estimates, test plans and timelines, then communicate back to their business client for sign-off and prioritization.
In this role, the selected candidate will interface professionally with all levels of management, technical team and the ability tow or with multiple personality types to facilitate requirement gathering meetings and discussions both within and outside the department.
This position is a vital member of the Clinical Applications and Delivery team as an integral application subject matter expert for Premise Health, the leading provider of integrated workplace health and productivity management solutions.