Develops basic working knowledge of all Allstate personal lines product, price and risk management policy and processes and competitor intelligence tools and resources (including basic knowledge of underwriting systems and technologies).
Provides operational support for applications, supporting the business and other IT areas by providing status and recommending solutions where there are system issues and coordinating resolution of issues with Customer Support and Development.
As a Clinical Operations Analyst you will: research, document, and analyze multi-faceted data with statistical, financial, and clinical emphasis. You will identify data trends, develop programs to solve problems, and assist in presenting and implementing recommendations and solutions.
In this role, you will manage one of the following operational workflows associated with Master Data domains including but not limited to Item, Vendor, Location and Customer Master Data setup and maintenance with oversight and support.
Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas and conferring with business line leaders; thorough understanding of project management and testing methodology and procedures.
In this role, the selected candidate will work with the ScrumMaster to help lead, motivate, and guide the development team; drive the requirements definition and approval phases of all projects within a release.