Assist with MMR preparation to include occupancy tracking and leasing pipeline tracking. Assist with budget preparation analysis to include property taxes, insurance, SPP analysis, and leasing assumptions.
Designs, implements, integrates, and provides full support for software in a multi-tiered, multi-platform environment. Researches the appropriate system software to meet corporate standards and objectives for system performance.
Defines and performs systems analysis and development tasks to improve workflow and operating efficiency. Makes recommendations to standardize procedures and processes and to introduce new technology or improve existing technology.
Develops basic working knowledge of all Allstate personal lines product, price and risk management policy and processes and competitor intelligence tools and resources (including basic knowledge of underwriting systems and technologies).
Provides operational support for applications, supporting the business and other IT areas by providing status and recommending solutions where there are system issues and coordinating resolution of issues with Customer Support and Development.
Responsible for gathering data from various systems and sources to perform financial analysis, trending, forecasting, and business impact. Reviews data for enterprise wide Customer Care operations, programs and initiatives that support and enhance the Company's commitment to customer satisfaction and revenue growth.