In this role, you will manage logistics per customer requirements. The Inside Sales Support Representative also receives, reviews, enters, and monitors all incoming orders, warranties, and return claims.
In this role, you will delivers sales management to existing customers by assessing past, present, and future customer needs; analyzing customers business model; and offering additional product lines to support further business.
Perform this job successfully, an individual must be able to perform each essential duty satisfactorily; the requirements listed below are representative of the knowledge, skill, and/or ability required.
You will work closely with product specialists, coaches, and team members to achieve sales and phone activity goals. You will be assigned accounts in a geographic area and expected to grow annual sales for these accounts against previous annual customer spend.
Responsible for general account management. This includes:Being viewed as a trusted business advisor to the customer and using in-depth knowledge of Dells technology, products and services to help customers formulate strategy and direction.
Develops and implements account plans that drive the attainment of critical business objectives. Engages cross functional resources, regardless of geographic location, in order to achieve goal/ meet customer needs.