Provide Product Management leadership with customers, stakeholders, engineering, and product managers. Balance both short and long term advancement for strategic growth, while working productively day-to-day with all areas of the company and our clients to guide software development.
Annual Plan for improving culture within company and specifically the operating areas most often interacting with their compliance group; build relationships with responsible market contacts and external regulators.
This position is responsible for the overall direction and daily operational functions for Customer Service. This includes planning, developing and directing all aspects of the organizations customer service and claim programs as well as the establishment, implementation and maintenance of service standards.
The Director of Client Operations ensures Key and Core Clients are serviced in accordance with contractual obligations and to the highest levels of quality. This role will seek consent improvement of operations, establishing measures and benchmarks for each client.
This role will seek consent improvement of operations, establishing measures and benchmarks for each client. It coordinates with Client Services Directors, IT, and Clinical Operations to ensure workflows are accurate, efficient, and compliant.
The Director of Product Management will provide overall vision, process and product strategies. The ideal candidate will have a history of success in growing new and existing product lines, experience managing and mentoring a team of product managers, a solid understanding of Agile practices, and demonstrate deep market understanding of healthcare IT.
As a senior member of the Product team, youll have a critical role in driving product strategy, developing our roadmap, and engaging stakeholders and clients while mentoring talent within the organization.
Process improvement and technology implementation with respect to indirect taxes, including Sales & Use, VAT, and Excise taxes.
Implementation of sales tax software tools in the context of ERP implementations and upgrades.