Provide first and second level technical and management support to the customer for the managed or hosted systems, provide engineering services for data integration and software configuration for power monitoring systems.
Monitoring/alerting, centralized logging, security, telephony (VOIP, WebRTC, on-premises and hosted), Active Directory, LDAP, Amazon Web Services, VMWare, Desktop Management (MAC/Windows), Mac OS X, Windows, Linux.
This individual will assist with the development and maintenance of web design, coding, testing, debugging and implementation as required by project goals. In addition, this individual will manage and coordinate project tasks between web development team and other stakeholders, assist in detailing project requirements and assist with QA of multiple small to medium projects.
Tests software enhancements and provides feedback to IS/Programming in order to detect and eliminate problems with new programs. Provides support for the internal security computer system and alarm panels.
Assist with the identification, evaluation, development, implementation, and organizational adherence to best practices, methodologies, and tools aimed at continuous improvement and the successful completion of large-scale, mission-critical projects.
Guide the installation of new manufacturing processes and equipment to include the evaluation, selection and application of new technology and processes and their best application as well as applying concepts of new manufacturing processes and improvements to existing processes.