In this role, you will demonstrate exceptional organizational and leadership skill, outstanding written and verbal communication skills, and an appropriate aptitude for user experience design, software engineering, and software test methodologies.
In this role, the selected candidate will provide oversight, leadership, and direction to the APMs in an effort to ensure all resource needs are being addressed for the program; support APM in the provision of mentorship and ongoing evaluation of the TSR, and develop competency plans for the TSR.
In this role, you will be responsible for enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
In this role, you will determine root cause of and assists with resolution for customer forecast variances and accuracy levels to ensure service levels for assigned customer engagements are identified and met.
In this role, you will contribute to complex projects using your engineering and project management skills. Additionally, this role includes planning and identifying requirements around project readiness, change management, and product escalations with collaboration from other team leads and managers.
In this role, the selected candidate will be responsible for the administration of operations personnel and daily workflow in order to successfully complete multiple projects in relation to Collector services.
In this role, the selected candidate will design, implement and manage programs across reseller, cloud service provider and alliance partner audiences; lead and manage complex, cross-functional initiatives (i.e. set process, deadlines, deliverables) end-to-end.
The selected candidate will be responsible for delivering and supporting technology projects. Create and maintain relevant project documentation such as project charter/scope, project plans, status reports and operational checklists.
In this role, you will be responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan.
The deputy Program Manager will be responsible for several internal/external customer elements: cost reduction, production readiness, passport preparation, scope and schedule management, risk mitigation, problem resolution, and monthly internal program updates.