The Field Sales Representative develops new and existing dealer relationships in-person and via telephone, as a trusted business partner, assessing the dealers wholesale needs. Success is this role is measured by vehicles sold and purchased at ADESA from all dealers within the territory.
Under general supervision, conduct operations in support of the Enterprise IT Service Desk and existing non-local Service Desks, develops scripts, analyzes and tailors reports, review and correlate audits, conducts Tier 1 and higher tiered analysis in response to Service Desk escalation, monitoring tickets to correlate events and incidents for maintaining overall required levels of performance of Information Technology Services.
Provide telephone, email and online chat support to GovDeals clients contacting the GovDeals Client Help Desk.Work with the Territory Client Services Representatives to provide them support with their clients as they may be out of the office.
In this role, the selected candidate must have excellent written and oral interpersonal communication skills, as well as a basic aptitude with technology-based solutions and products: must have a professional appearance and project a professional image to the public.