As a Respiratory Clinical Science Liaison, you will identify and cultivate relationships with primary care providers including nurse practitioners, physician assistants, clinical pharmacists, large group practices, respiratory institution providers, infusion center providers, and other health care providers such as physicians when appropriate.
Manage individual customer self-release programs including procedure preparation and maintenance, purchase order/control review, inspection of parts (audit/sampling) for conformance to requirements, direct contact with customer representatives and handling any customer returns/complaints.
Maintain professional service-oriented relationships with users throughout the company. Act as a liaison with other departments and organizations as well as establishing and maintaining relationships with vendors.
The manager will focus on provider, caregiver, and patient satisfaction, maintaining efficient workflows, successfully implementing innovative processes, and being responsible to meet financial and operational targets. These clinics are all expanding and growing and we need an innovative manager who can help lead the effort.
Responsible for process improvement and working with other departments to improve interdepartmental processes. Utilize lean methodologies for continuous improvement. Utilize visual boards and daily huddles to monitor key performance indicators and identify improvement opportunities.
Responsible for department operations; supervision of personnel; staff performance and patient outcomes; staff procurement and retention; regulatory compliance; and patient care. Evaluate work performance and conduct annual performance assessments. Delegate and coordinate responsibility for completion of departmental projects, tasks, and activities.
The ideal HR Manager candidate will demonstrate a high-energy level with strong interpersonal, facilitation and presentation skills and the ability to inspire, motivate, and lead people in the achievement of organizational excellence.