Designs and delivers programs to train all levels of personnel. Formulates teaching outline and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops.
In this role, you will be working with various teams to evaluate trends in customer service and adjust training if necessary. Youll also be leading new hire and refresher training across all the systems your reps will work with.
Assist in the development, planning and organization of instructor-led training and reference materials as well as standard operating procedure (SOP) manuals, both in the written and electronic format, such as the use of recording software to present training materials.
Maintains and updates training materials and other resources such as for Orientation, Refresher classes, Helpful Hints, Frequently Asked Questions to aid employees in professional and personal development. .
Provides advice, guidance and assistance to gaining command, TYAD Tech, and OEM Tech concerning the Total Package Fielding (TPF), including training, of all highly complex, high monetary value Field Artillery Target Acquisition Radar Systems. In consultation with the Fielding.
Support the execution of SIGINT collection requirements, comprehend and leverage SIGINT data and information, analyze and identify data requirements, use specialized SIGINT tools and services, and develop SIGINT products.
Work closely with the brand team, sales team, product team, engineering, field support and customers in developing and executing training programs. Responsible for supporting all new product launches with sales, product and technical training.