Job Market Guide: Technical Support Specialist jobs in Baltimore

Competition
Avg
0.377769
Based on job seekers per open jobs
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Specialists in Baltimore. Technical Support Specialists in Baltimore have between ${} and ${} years of experience, averaging $${} years of experience.

14 Technical Support Specialist jobs in Baltimore

Reston, VA
In this role, you will provide post sales technical support to Palo Alto Networks End User Customers via phone, e-mail and web.
industry
Security Services
experience
5 - 7 years

Philadelphia, PA
In this role, you will demonstrate keyboard skills and a good understanding of PC software and operating systems e.g., MS Windows, MS Office, Mainframe, SQL.
industry
Consulting
experience
Less than 5 years

Washington, DC
In this role, you will provide front office support to a large government agency, analyze finances, and track the client's project portfolio and overall division budget. Respond to data calls and manage data.
industry
Consulting
experience
5 - 7 years

Washington, DC
In this role, you will be responsible for receiving and tracking the trouble tickets, assigns them to a technical specialist (could be themselves or someone else) for action and ensures that their tickets are resolved, and closed out with the customer and in the system.
industry
Information Services
experience
5 - 7 years

Washington, DC
The Senior Technical Support Specialist receives, prioritizes, documents, and actively resolves end user technical requests via the phone using diagnostic skills, knowledge management and help request tracking tools.
industry
Legal Services
experience
Not Specified

Compensation Estimate

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$40K to $66K - Chantilly, VA
This position will work directly with Dynexs diverse customer base in supporting their unique line of automated ELISA testing systems. In addition, you will assist with customer demonstrations & installations and provide on-site customer training for Dynexs advanced line of ELISA testing systems.
industry
Consulting
experience
Less than 5 years

Rockville, MD
In this role, you will use serviceNow IT ticket system for receiving and tracking the trouble tickets, assigns them to a technical specialist for action and ensures that their tickets are resolved, and closed out with the customer and in the system.
industry
Business Services
experience
Less than 5 years

Bethesda, MD
In this role, you will be responsible to perform first-line support to determine service interruptions for desktop hardware, peripherals, and software applications.
industry
Business Services
experience
5 - 7 years

Reston, VA
In this role, you will provide post sales technical support to Palo Alto Networks End User Customers via phone, e-mail and web.
industry
Security Services
experience
5 - 7 years

Reston, VA
In this role, you will develop efficient plans involving numerous resources within a group, division, or business and effectively coordinate and implement these plans.
industry
IT Consulting/Services
experience
Less than 5 years

Washington, DC
In this role, the selected candidate will follow standard procedures to isolate and fix problems in malfunctioning equipment or software; prepare reparable parts for shipment and return to depot; complete all RMA and reporting requirements.
industry
IT Consulting/Services
experience
5 - 7 years

Herndon, VA
In this role, the selected candidate will be responsible to manage queue on a daily basis by prioritizing tickets, updating status, and documenting all action taken.
industry
Business Services
experience
5 - 7 years