Job Market Guide: Technical Support Analyst jobs in Baltimore

Competition
Low
0.044002
Based on job seekers per open jobs
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Analysts in Baltimore. Technical Support Analysts in Baltimore have between ${} and ${} years of experience, averaging $${} years of experience.

221 Technical Support Analyst jobs in Baltimore

Support Analyst

Wilmington, DE
In this role, you will be responsible for measure and monitor the operational performance against agreed service level agreements and associated cost models.
industry
Financial Services
experience
5 - 7 years

Tech Support Analyst

Chantilly, VA
In this role, you will maintain status of computer incidents and requests, ensuring that other team members can determine the status should they field a call from the end user.
industry
Business Services
experience
Less than 5 years

FORT MEADE, MD
In this role, you will be responsible to provide technical assistance necessary to meet collection - tasking strategies.
industry
Business Services
experience
11 - 15 years

$48K - Newark, DE
In this role, you will participate in disseminating semi-complex product knowledge. Provides support in recommending products for customers with semi-complex product needs to product design group.
industry
Consulting
experience
Less than 5 years

$40K -$70K - Sharon Hill, PA
In this role, the selected candidate will manage deployment and operation of business systems, including new branch installations and modules; perform routine operational support, maintenance, and system configuration as required for end users.
industry
Consulting
experience
Less than 5 years

Washington, DC
In this role, you must be experience working with USSOCOM, subordinate organizations, DOD, and knowledge of each military S. military services roles and missions.
industry
Business Services
experience
8 - 10 years

Philadelphia, PA
In this role, you will be responsible for working on inbound and outbound activities for new and changing EDI transactions, file and field mapping setup. Managing POs, invoices, inventory planning and payment processing.
industry
Automotive
experience
Less than 5 years

Chantilly, VA
In this role, the selected candidate will manage open tickets in the ticketing tool, escalate and follow through as needed until resolved; ensure appropriate procedures are followed, obtain feedback from government personnel and propose actions for process improvement when appropriate.
industry
Information Services
experience
5 - 7 years

Arlington, VA
In this role, you will resolve technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
industry
Information Services
experience
Less than 5 years

Reston, VA
In this role, the selected candidate will be responsible for developing tools that will help in diagnosing, resolving or triaging hard-to-get-at problems as efficiently and promptly as possible.
industry
Business Services
experience
Not Specified

Arlington, VA
In this role, you will be developing, monitoring, and updating an annual process that supports effective and efficient concept development, project management and execution support.
industry
Information Services
experience
11 - 15 years

Harrisburg, PA
In this position, you will be required to possess the ability to complete basic scripting and macro programming assignments for enhanced tool functionality.
industry
Staffing & Recruiting
experience
Less than 5 years

Washington, DC
In this role, you will ensure optimum customer satisfaction by working towards continual improvement of service quality metrics including, but not limited to telephone response time, time to resolve an issue, and timely closure of Support Incidents.
industry
Business Services
experience
Less than 5 years

Wilmington, DE
In this role, you will be implementing, measuring, and improving all processes, procedures, and activities required to ensure maximum availability, utility, flexibility, and responsiveness of the production environment.
industry
Financial Services
experience
5 - 7 years

Arlington, VA
In this role, you will be responsible for first - level support of all inbound calls, field incoming support calls / emails and formally log and track issues using Issue tracking tool.
industry
Healthcare IT
experience
Not Specified

$40K - $60K - Washington, DC
In this role, the selected candidate will be expected to interface with internal customers and various technical support teams; the demonstrated ability to follow standard operating procedures and processes is essential.
industry
Diversified Industrial
experience
8 - 10 years

Arlington, VA
This position involves providing program management support to technical working groups and the Program Office, prepare for meetings (with client, team, etc) by developing agendas and identifying and creating materials needed (briefings, handouts, minutes, etc) and facilitating sessions.
industry
Consulting
experience
8 - 10 years

Technical Analyst

Gaithersburg, MD
In this role, you will be responsible for the complete understanding of business requirements and facilitating technical design and development execution.
industry
Biotech/Pharma
experience
Less than 5 years

Technical Analyst II

Collegeville, PA
In this role, you will work effectively with team members to make sure all assigned requests are completed in a timely manner.
industry
Financial Services
experience
Less than 5 years

Springfield, VA
In this role, you will be responsible for assisting with monitoring of compliance issues including, but not limited to, civil liberties protection, human subject research, and export control.
industry
Software
experience
11 - 15 years

Columbia, MD
In this role, the candidate will coordinate training audits with govt leads and instructors if conducting unannounced audits; collect units training schedule and coordinate annual audits.
industry
Business Services
experience
11 - 15 years

Malvern, PA
The TSE uses technical knowledge to understand the structure and location of the issue and/or code while being able to read and follow the basic code or application structure. They are knowledgeable and understand the functionality of existing platforms and/or applications.
industry
Information Services
experience
Not Specified

Washington, DC
In this role, the selected candidate will be responsible for reviewing, analyzing and triaging trouble tickets for quick resolution of identified technical issues.
industry
IT Consulting/Services
experience
Less than 5 years

Reston, VA
As a monitoring analyst you will interact with production support and infrastructure teams to develop and implement monitoring requirements for application performance monitoring.
industry
Manufacturing / Diversified
experience
8 - 10 years

Technical Analyst

Washington, DC
The Technical Analyst consults with Contractor and Government management to identify systems requirements and make recommendations for technical solutions to systems problems; manages a systems project through all phases.
industry
Aerospace / Defense
experience
5 - 7 years