Manage the SOW & provide status updates to clients for the work sold; forecast and manage resource requirement optimally; participate in, design, shape and execute sales and revenue plans for accounts and solicit stake holder buy in.
In this role, the selected candidate will develop trusted relationships with key technology and functional leaders & stakeholders to drive focus on the strategic program objectives and optimize program delivery.
Optimize performance and availability through implementing appropriate technical solutions; Serve as an escalation point for operational support for all issues related to the application virtualization solutions.
Demonstrated experience managing mainframe and physical and logical server security, disaster recovery failover, business continuity, and batch job scheduling in mainframe and distributed (i.e., Windows, VMware, UNIX) operating system environments.
Assigns personnel to include supervisory levels to various operations and directs their activities. Reviews and evaluates work and prepares performance reviews. Resolves escalated information services problems by analyzing issues, discerning the most appropriate courses of action, providing tactical direction and, when necessary, reallocating resources.
Provides tactical leadership for the administrative support units. Plans, organizes, directs and controls activities of support staff in the areas involved in mailroom, reproduction services, and reception desk.
The Manager, Enterprise Support Services, will lead the Eastern Area team to ensure the highest level of Enterprise Support Service is provided to our customers, services are provided consistently, resources are assigned appropriately to support the needs of the customers within the area and accounts for which they are responsible, and operational targets are achieved.
Leverage an understanding of technical and programmatic issues across the Customer Agency and its IT Enterprise, to ensure optimal plans and solutions that meet strategic initiatives, technical requirements and budgetary constraints.
If you value a strong sense of community, the more palatable pace of rural living, and the convenience of a workplace close to home, youll realize the advantages of considering Health as part of your future.