Provide support to the Value Stream in investigating non-conformances, audit findings, CAPA, complaints, environmental alerts and SCARs by conducting risk assessment and root cause analysis and determining corrective actions.
This position will demonstrate a solid understanding of Sallie Mae systems and business processes and requirements for new products/platforms/systems including system enhancements across multiple Sallie Mae Bank operational areas including some third party vendors.
The candidate will be required to develop and document repeatable test cases and generate test reports so strong oral and written communication skills are needed. A BS/BA in Math, Computer Science or Engineering is required.
Monitors adherence to quality standards in development, testing and business processes and able to produce quantifiable metrics to measure success; ensures test deliverables are prepared per enterprise guidelines
Successful candidates should have experience in large scale web applications and services deployed on a public cloud or private cloud infrastructure. The QA tester should have documented experience in designing and executing core regression tests, edge case validation, and load/stress tests.
The chosen candidate will need to be motivated, self-driven and have the ability to work in a small distributed team assuring compliance to specifications in the release to market of complex solutions.
Must have the ability and desire to see a project through to a successful conclusion which should include our being either awarded the customers packaging business or the retention of the business we already have.
Work with project managers to ensure that projects for scope, schedule, and cost are on track, as well as interface with users, peers, management, and global counterparts to ensure stakeholder requirements are understood and integrated into the project scope.