Provides network support including maintenance and analysis, review and maintenance of hardware and software systems, and in-house help desk. Provides support to clients IT needs including help desk assessments, maintenance, and installation issues.
Participate in all facets of an IT audit readiness project and serve as a team member on a threeperson team. Leverage performance expertise in SOX, FISCAM, and NISTbased audits of general applications, system controls, and operational controls for commercial, federal, and DoD systems.
Troubleshooting of user hardware, software, and connectivity issues in an enterprise environment - printer connectivity; outlook and msoffice issues; password resets; troubleshooting wireless/wired connectivity; folder/file permissions.