Job Market Guide: Customer Support Specialist jobs in Baltimore

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Specialists in Baltimore. Customer Support Specialists in Baltimore have between ${} and ${} years of experience, averaging $${} years of experience.

7 Customer Support Specialist jobs in Baltimore

Rockville, MD
In this role, you will coordinate with other service providers to ensure service availability and currency. Manage and maintain IT training system applications and evaluate, design, and implement changes as requested by training staff.
industry
Consulting
experience
Less than 5 years

Washington, DC
In this role, the selected candidate will respond to queries, runs diagnostic programs, isolates problem, and determines and implements solution; write training manuals and Knowledge Base articles.
industry
Government
experience
Less than 5 years

Rockville, MD
In this role, you will the selected candidate will provide remote support to users for network and desktop hardware and software problems.
industry
Consulting
experience
Not Specified

Washington, DC
In this role, you will under general supervision provide first and/or second level application problem resolution to end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment; via telephone and email.
industry
Manufacturing / Diversified
experience
Less than 5 years

FORT DETRICK, MD
The selected candidate will maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems.
industry
Information Services
experience
Less than 5 years

Washington, DC
In this role, you will escalate trouble tickets as needed. Properly note, categorize and log tickets. Support ad hoc requests as needed.
industry
Manufacturing / Diversified
experience
Less than 5 years

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