Job Market Guide: Customer Support Engineer jobs in Baltimore

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Engineers in Baltimore. Customer Support Engineers in Baltimore have between ${} and ${} years of experience, averaging $${} years of experience.

133 Customer Support Engineer jobs in Baltimore

Washington, DC
Works within the IT group while working with FTI practice areas and corporate staff to establish technology user requirements that the entire ITG will use to define and design solutions.
industry
Consulting
experience
Less than 5 years

Dulles, VA
Manage queue ensuring that issues are addressed by urgency and in accordance with SLA requirements.
industry
IT Consulting/Services
experience
Less than 5 years

Columbia, MD
Ensure customer feedback is properly channeled into Product Management and Research & Development.
industry
Security Services
experience
Not Specified

Columbia, MD
Ensure customer feedback is properly channeled into Product Management and Research & Development.
industry
Security Services
experience
Not Specified

Columbia, MD
Ensure customer feedback is properly channeled into Product Management and Research & Development.
industry
Security Services
experience
Not Specified

Columbia, MD
Ensure customer feedback is properly channeled into Product Management and Research & Development.
industry
Security Services
experience
Not Specified

Quantico, VA
Interviews user to collect information about problem and leads user through diagnostic procedures to determine source of error.
industry
Business Services
experience
Less than 5 years

Columbia, MD
Ensure customer feedback is properly channeled into Product Management and Research & Development.
industry
Security Services
experience
Not Specified

Washington, DC
Engineer will be responsible for maintaining the client's Cisco Unified Communications solution including voice and video endpoints for multiple sites.
industry
Moving & Storage
experience
5 - 7 years

Pottstown, PA
Responsible for diagnostics, resolution, tracking, and escalation of network and systems incidents; manage and resolve technical problems immediately.
industry
IT Consulting/Services
experience
Less than 5 years

Chantilly, VA
Working with internal and external organizations to support various customer user- and network-level requirements, including resolving elevated end-user support requests and researching and deploying advanced networking technologies.
industry
Business Services
experience
5 - 7 years

Columbia, MD
Ensure customer feedback is properly channeled into Product Management and Research & Development.
industry
Security Services
experience
Not Specified

Exton, PA
An understanding of network communications, switches, routers, server, video, and mobile equipment.
industry
Manufacturing / Diversified
experience
Less than 5 years

Annapolis Junction, MD
Design and Develop briefings/presentations for leadership to include formatting of slides, graphic creation and overall graphic reviews.
industry
Software
experience
5 - 7 years

Culpeper, VA
Provide support on all technical problems within own area of expertise, through the provision of telephone or on-line support.
industry
Financial Services
experience
Less than 5 years

Columbia, MD
Ensure customer feedback is properly channeled into Product Management and Research & Development.
industry
Security Services
experience
Not Specified

Washington, DC
Ability to manage multiple projects, under tight deadlines, often with competing priorities and complexities and with minimal supervision.
industry
Networks
experience
Less than 5 years

Washington, DC
Develop appropriate standards and practices and ensure that they are documented, maintained and applied to all projects and services.
industry
Networks
experience
Less than 5 years

Dulles, VA
Work with the systems and network administration teams to resolve complex issues within specific service level agreements.
industry
IT Consulting/Services
experience
Less than 5 years

Columbia, MD
Ensure customer feedback is properly channeled into Product Management and Research & Development.
industry
Security Services
experience
Not Specified

Columbia, MD
Ensure customer feedback is properly channeled into Product Management and Research & Development.
industry
Security Services
experience
Not Specified

Newtown Square, PA
SAP Enterprise Support model provides tools, processes, and services that enable continuous improvement, holistic application lifecycle management for continuous innovation, business and operational process improvements, and levers to address TCO.
industry
Software
experience
Not Specified

Columbia, MD
Ensure customer feedback is properly channeled into Product Management and Research & Development.
industry
Security Services
experience
Not Specified

Culpeper, VA
Provide support on all technical problems within own area of expertise, through the provision of telephone or on-line support.
industry
Financial Services
experience
Less than 5 years