Job Market Guide: Customer Success Manager jobs in Baltimore

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Success Managers in Baltimore. Customer Success Managers in Baltimore have between ${} and ${} years of experience, averaging $${} years of experience.

7 Customer Success Manager jobs in Baltimore

Washington, DC
In this role, you will serve as the primary point of contact post implementation. Assume overall customer adoption responsibility and escalation management role.
industry
Market Research
experience
5 - 7 years

Reston, VA
In this role, the selected candidate will design early customer implementation strategies with engineering and drive them to success; organize interdepartmental activities ensuring completion of the project/product on schedule and within budget.
industry
Networks
experience
Less than 5 years

Sterling, VA
In this role, you will be responsible for managing the health and status of our customer relationships.Coordinating follow through of reactive complex problem resolution by interfacing with customers and various operational groups within mindSHIFT.
industry
Business Services
experience
Less than 5 years

Herndon, VA
In this role, you will develop a trusted advisor relationship with customer such that all company actions are closely aligned with the customers business goals and strategy .
industry
IT Consulting/Services
experience
Less than 5 years

Reston, VA
As a Customer Success Manager, owning the success of Avizias customers and partners is your mandate. You will own and manage the end-to-end customer journey, maintain strong relationships, increase customer loyalty, ensure product adoption, reduce churn and serve as a strategic partner with sales to create customer growth opportunities.
industry
Software
experience
Less than 5 years

Washington, DC
In this role, you will develop a comprehensive customer plan, with clear success goals, curriculum plan, and metrics to track progress for CSMs portfolio of customers.
industry
Databases
experience
5 - 7 years

Arlington, VA
The Business Development and Customer Success Operations Manager will support functions essential to the Sales teams productivity to build strategy, analytics, process and tools that accelerate our performance. This person will provide the sales team with operational insight as it relates to the sales process.
industry
IT Consulting/Services
experience
5 - 7 years