Job Market Guide: Customer Success Manager jobs in Baltimore

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Success Managers in Baltimore. Customer Success Managers in Baltimore have between ${} and ${} years of experience, averaging $${} years of experience.

15 Customer Success Manager jobs in Baltimore

Columbia, MD
Lead account management team meetings, engage and manage necessary stakeholders for project deliverables.
industry
Security Services
experience
11 - 15 years

Ambler, PA
Cultivating strategic relationships with key stakeholders and executive sponsors, so that over time you will become the trusted advisor and subject matter expert able to drive adoption and value through the customer's organization.
industry
Business Intelligence
experience
5 - 7 years

Columbia, MD
Lead account management team meetings, engage and manage necessary stakeholders for project deliverables.
industry
Security Services
experience
11 - 15 years

Columbia, MD
Responsible for growing revenue via prospecting, qualifying, selling and closing from existing enterprise client accounts.
industry
Security Services
experience
Less than 5 years

Washington, DC
Define and manage the customer experience throughout the adoption, onboarding, and renewal lifecycle. Build and lead a customer management and adoption team that aims for customer success.
industry
Software
experience
11 - 15 years

Columbia, MD
Responsible for growing revenue via prospecting, qualifying, selling and closing from existing enterprise client accounts.
industry
Security Services
experience
Less than 5 years

Washington, DC
Manage strategic client relationships, develop new business from existing clients and ensure high retention rates
industry
Business Services
experience
5 - 7 years

Washington, DC
Track accounts to identify churn risk and work proactively to eliminate that risk; ensure any account issues are resolved quickly, utilizing resources from across Technical Support, Sales, Engineering etc.
industry
Software
experience
5 - 7 years

Washington, DC
Acts as the primary company business interface for the customer- advocates for customer needs and successfully represents the company, its products, and its business.
industry
Business Services
experience
5 - 7 years

Silver Spring, MD
Develop comprehensive district plans that include technology, customer support, professional development, service usage, community-building, data, research & evaluation, and communications.
industry
Telecommunications
experience
5 - 7 years

Washington, DC
Consulting experience either as an internal consultant or with a consulting / software company.
industry
Software
experience
5 - 7 years

Arlington, VA
Own the ultimate success of Govinis customers including onboarding, training, ongoing support and relationship management.
industry
Business Intelligence
experience
Less than 5 years

Washington, DC
Ensure that a plan is in place with each customer for deployment, change management and adoption programs; increase customer retention by conducting regular check-in calls for tactical items, and perform quarterly health checks for strategic reviews.
industry
Information Services
experience
Less than 5 years

Reston, VA
Manages a portfolio of Clarabridge customers providing education and services related account management; may provide implementation support depending on the product line.
industry
Software
experience
5 - 7 years

Newtown Square, PA
Develop a trusted relationship with key stakeholders and decision makers, understand and respond to customer needs bringing the customers value in the focus.
industry
Software
experience
5 - 7 years