Directly oversee the day to day operations to ensure: exceptional, effective and efficient client care, administration, documentation, purchasing, financial management, marketing, inventory and providing outstanding customer service.
The Manager, Security Operations is a member of the NBCUniversal Global Security Team and will be responsible for the security of the DreamWorks Animation campus and other associated DWA locations, talent movement and corporate buildings.
Responsible for the planning, preparation, issuance and controlling of production schedules and coordination with material requirements to ensure a controlled flow of approved materials timed to meet production requirements.
Implements and monitors metrics (including forward-looking) that guide the operation to success. Establish the means and methods of tracking performance and operational status in the area, and report this status to upper Management and direct reports as appropriate.
Ensure business units and senior business managers have the best possible and most current information to support, prepare, respond and recover from any minor or major incident that occurs around the globe with the potential to impact company personnel or property.
Engage customers to gather job requirements and translate customer requirements in to detailed manufacturing/kitting instructions and shipping/postal instructions for disposition of the customers products.
Direct the supervision of dispatch host personnel and GSCC Supervisor staff, overseeing and maintaining appropriate staffing levels; manages training and oversees development and maintenance of operations manuals; approves all communication to Senior management on critical issues.