Job Market Guide: Technical Support Engineer jobs in Austin

Competition
Low
0.08851
Based on job seekers per open jobs
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Engineers in Austin. Technical Support Engineers in Austin have between ${} and ${} years of experience, averaging $${} years of experience.

35 Technical Support Engineer jobs in Austin

San Antonio, TX
This position is responsible for providing technical support to internal and external customers resolving Technical incidence and answer questions regarding proprietary software and hardware.
industry
IT Consulting/Services
experience
Less than 5 years

Austin, TX
Ensure client support and satisfaction at a professional level with minimal supervision, answer questions and resolve client issues relating to products and services.
industry
Software
experience
5 - 7 years

$77K - $110K - San Antonio, TX
In this role, the selected candidate must have extensive Service Provider level knowledge of the following network protocols/technologies:
industry
Consulting
experience
5 - 7 years

Austin, TX
Handle service interruptions and known issues, keeping customers up to date at all times on incident progress, including coordinating response, escalation, tracking and analysis of incidents.
industry
Business Services
experience
Less than 5 years

Austin, TX
The Product Support Engineers deliver effective technical customer support to our rapidly growing customer base, delivering solutions to both technical and non-technical end users.
industry
Business Services
experience
5 - 7 years

Austin, TX
As a Tier-I Support Engineer for Company Security, within the Intel Security System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums.
industry
Semiconductors
experience
Less than 5 years

Austin, TX
Assist customers by answering incoming telephone calls providing technical troubleshooting in areas such as gateway connectivity and email support.
industry
Telecommunications
experience
Not Specified

Austin, TX
Work with clients post implementation for support concerns, including providing self - service resources. Keep customers fully updated on the progress of their issues.
industry
Software
experience
5 - 7 years

Support Engineer

Austin, TX
The Technical Support Engineer will serve as the first point of contact (via a ticketing system ) for customers that utilize Atlassian products.
industry
Consulting
experience
Not Specified

Technical Support

Austin, TX
In this role, the selected candidate will ensure that optimal network/desktop performance, capacity, availability and security are maintained for all agency technology users.
industry
IT Consulting/Services
experience
Not Specified

Austin, TX
The Product Support Engineers deliver effective technical customer support to our rapidly growing customer base, delivering solutions to both technical and non-technical end users
industry
Business Services
experience
5 - 7 years

Austin, TX
Educate customers of all size on the value proposition of managed services on Microsoft Azure, and participate in technical discussions to address customer challenges with cloud workloads.
industry
Internet Services
experience
Less than 5 years

Austin, TX
In this role, the selected candidate must have the ability resolve basic product defects with code and produce hotfixes for customers; provide timely and frequent updates to customers and customer tickets.
industry
Consulting
experience
5 - 7 years

Austin, TX
Work closely with Engineering; reproduce the issue in Dev instance with all tools, identify RC and point out defects in code to facilitate quick Engineering resolution.
industry
Consulting
experience
5 - 7 years

Austin, TX
Most importantly, youll use your understanding of technology and communication devices to effortlessly troubleshoot issues with customers equipment and exhibit possibilities to subscribers.
industry
Telecommunications
experience
Not Specified

Technical Support

$50K - $80K - Austin, TX
In this role, the selected candidate will support Network OS, centralized applications and desktop applications in a distributed Microsoft environment.
industry
Government
experience
5 - 7 years

Austin, TX
Manage customer support technical issues on a daily basis, including verifying issues, isolating and diagnosing the problem, and resolving the issue where possible.
industry
Business Services
experience
Less than 5 years

$77K - $110K - Austin, TX
In this role, the selected candidate must have extensive Service Provider level knowledge of the following network protocols/technologies:
industry
Consulting
experience
5 - 7 years

San Antonio, TX
Educate customers of all size on the value proposition of managed services on Microsoft Azure, and participate in technical discussions to address customer challenges with cloud workloads.
industry
Internet Services
experience
Less than 5 years

Austin, TX
Provide assistance via email, telephone and remote desktop in order to resolve customer problems with IRIS software; conduct independent research in order to find solutions to customer reported problems.
industry
Business Services
experience
Not Specified

Austin, TX
This position will be responsible for conducting technical studies and evaluations of business area requirements. The support engineer will recommend the appropriate cloud technology options to support the software in both physical and cloud-based environments to IT management.
industry
Information Services
experience
Not Specified

Austin, TX
Lead and participate in customer facing calls helping to communicate progress updates, action plans, and resolution details.
industry
Consulting
experience
Less than 5 years

Austin, TX
Use Salesforce Service Cloud Reporting Portal to manage support cases, perform issue investigation of customer problems, answer customer questions, and offer solutions to problems.
industry
Software
experience
Less than 5 years