Job Market Guide: Technical Support Analyst jobs in Austin

Competition
Avg
0.370811
Based on job seekers per open jobs
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Analysts in Austin. Technical Support Analysts in Austin have between ${} and ${} years of experience, averaging $${} years of experience.

33 Technical Support Analyst jobs in Austin

Austin, TX
Achieve and maintain a comprehensive understanding of the business, and work on significant issues where analysis of situations or data requires evaluation of intangibles.
industry
Engineering Services
experience
5 - 7 years

Technical Analyst II

Austin, TX
Installs and repairs facility and division IT&S equipment and software per HCA and division IT&S standards and guidelines, including but not limited to terminals, personal computers, printers, cabling, and related software products.
industry
Business Services
experience
Less than 5 years

Austin, TX
Use Salesforce Service Cloud Reporting Portal to manage support cases, perform issue investigation of customer problems, answer customer questions, and offer solutions to problems.
industry
Software
experience
Less than 5 years

$40K - $70K - San Antonio, TX
In this role, the selected candidate must have an experience in Cisco Call Manager performing MACs and troubleshooting Contact Center phones and experience with Cisco Finesse.
industry
Medical Devices & Diagnostics
experience
Less than 5 years

Austin, TX
In this role, you will assist in the development, documentation and implementation of new system enhancements that support loan origination, loan accounting, and GL accounting activity.
industry
Business Services
experience
Less than 5 years

Technical Support

Austin, TX
Troubleshoots system problems and responsible for testing applications.
industry
Consulting
experience
Not Specified

Austin, TX
In this role, you will provide business critical analysis, configuration and support for Apples HR systems worldwide.
industry
Engineering Services
experience
Less than 5 years

San Antonio, TX
This position is responsible for providing technical support to internal and external customers resolving Technical incidence and answer questions regarding proprietary software and hardware.
industry
IT Consulting/Services
experience
Less than 5 years

San Antonio, TX
Responsible for oversight of the system as a whole and may require the engagement/management of many different partner teams to meet all service level agreements.
industry
Financial Services
experience
5 - 7 years

San Antonio, TX
In this role, the selected candidate will be troubleshooting, diagnosing and resolved problems at the first point of contact and/or escalating the fault to one of our 2nd line specialist teams to investigate and resolve.
industry
IT Consulting/Services
experience
Not Specified

Technical Support

Austin, TX
In this role, the selected candidate will ensure that optimal network/desktop performance, capacity, availability and security are maintained for all agency technology users.
industry
IT Consulting/Services
experience
Not Specified

$40K - $50K - Austin, TX
In this role, the selected candidate will monitor support tickets submitted from assigned sites and resolve issues reported/logged; install Apple apps onto devices as required for instruction.
industry
Government
experience
5 - 7 years

Austin, TX
As a team member in our Business Class Care Department, you will assist customers by answering incoming telephone calls providing technical troubleshooting in areas such as gateway connectivity and email support.
industry
Telecommunications
experience
Not Specified

Austin, TX
The Application Analyst will perform several critical planning and proactive activities to include but not limited to GMPC & FMS change management, TVM coordination, RSLinx patches & version upgrades, AOS On Call support, AOS group Change support, E1 & E2 on call & Incident & Service request Tickets.
industry
Consulting
experience
Less than 5 years

Austin, TX
Suggest ideas to scale support, to reduce incidents, increase self service, and reduce engineering involvement while increasing satisfaction
industry
Business Services
experience
Not Specified

$60K - $90K - Austin, TX
In this role, you will act as Technical Business Analyst.
industry
e-Commerce
experience
Less than 5 years

Austin, TX
Manage customer support technical issues on a daily basis, including verifying issues, isolating and diagnosing the problem, and resolving the issue where possible.
industry
Business Services
experience
Less than 5 years

Austin, TX
Troubleshoot issues through reproducing the problem and determine resolution.
industry
Business Services
experience
Less than 5 years

Austin, TX
As a Tier-I Support Engineer for Company Security, within the Intel Security System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums.
industry
Semiconductors
experience
Less than 5 years

Austin, TX
The Application Analyst Contractor backfill will perform several critical planning and proactive activities to include but not limited to PC & FMS change management, TVM coordination, RSLinx patches & version upgrades, AOS On Call support, AOS group Change support, E1 & E2 on call & Incident & Service request Tickets.
industry
IT Consulting/Services
experience
Less than 5 years

Austin, TX
In this role, the selected candidate will focus on rapid identification and resolution of customer issues and provide first level support to ShoreTel partners and customers.
industry
Business Services
experience
5 - 7 years

Technical Support

$50K - $80K - Austin, TX
In this role, the selected candidate will support Network OS, centralized applications and desktop applications in a distributed Microsoft environment.
industry
Government
experience
5 - 7 years

$40K - $500K - Austin, TX
In this role, the selected candidate must have an experience in migrating legacy platforms to new technology stacks from a perspective of documenting older platform functionality that must be accounted for in new technology stack.
industry
Retail / Health & Pharmacy
experience
5 - 7 years

$60K - $80K - Austin, TX
In this role, the selected candidate will be responsible for gathering and analyzing business requirements and develops software specifications, complex test scenarios and test plans with business and technical groups.
industry
Staffing & Recruiting
experience
5 - 7 years

FMS Technical Analyst

Waco, TX
The IT Analysts will be responsible for designing and implementing Facility Monitoring solution throughout our environment.
industry
IT Consulting/Services
experience
5 - 7 years