Job Market Guide: Technical Support Analyst jobs in Austin

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Analysts in Austin. Technical Support Analysts in Austin have between ${} and ${} years of experience, averaging $${} years of experience.

26 Technical Support Analyst jobs in Austin

Austin, TX
Collaborate and consult with select server and desktop clients to implement successful launches, and to resolve highly complex technical issues associated with deployment.
industry
Software
experience
Less than 5 years

Austin, TX
Ensure client support and satisfaction at a professional level with minimal supervision, answer questions and resolve client issues relating to products and services.
industry
Software
experience
5 - 7 years

San Antonio, TX
Edit and proofread complex and technical documents or sections of documents prepared by writers, including manuals, procedures, and specifications.
industry
Consulting
experience
5 - 7 years

Austin, TX
Will be responsible for assisting customers with questions and problems regarding the installation, setup, configuration and functionality of company Software products.
industry
IT Consulting/Services
experience
Less than 5 years

Austin, TX
Provide timely and effective resolution to support requests based on internal and external service level agreements (SLA.Provide ongoing, regular updates to customers to keep them apprised of progress toward problem resolution.
industry
Business Services
experience
5 - 7 years

Austin, TX
As a Tier-I Support Engineer for Company Security, within the Intel Security System Protection Solutions Division, you will be responsible for supporting our entire licensed customer base through a variety of mediums.
industry
Semiconductors
experience
Less than 5 years

Austin, TX
Ensuring full understanding of each issue, including its impact on the customer & configuration details and attempting to reproduce the reported issues.
industry
Information Services
experience
Less than 5 years

San Antonio, TX
Provide technical analysis in the development of present and developing technologies.
industry
Aerospace / Defense
experience
5 - 7 years

IT Support Analyst

Austin, TX
Creates processes for optimally implementing and supporting the employee computing environment, including system imaging, deployment, maintenance and retirement.
industry
Software
experience
5 - 7 years

San Antonio, TX
This position is responsible for providing technical support to internal and external customers resolving Technical incidence and answer questions regarding proprietary software and hardware.
industry
IT Consulting/Services
experience
Less than 5 years

Austin, TX
Analyze software and system configurations to identify and diagnose customer-reported issues and recommend corrective actions.
industry
Information Services
experience
Less than 5 years

Sales Support Analyst

Round Rock, TX
You will actively engage in platform testing and code release activities secondary to page maintenance and customer relationship activities.
industry
Software
experience
5 - 7 years

Austin, TX
Use Salesforce Service Cloud Reporting Portal to manage support cases, perform issue investigation of customer problems, answer customer questions, and offer solutions to problems.
industry
Software
experience
Less than 5 years

San Antonio, TX
Test new releases of applications with related operating systems, and database software prior to distribution to court offices. Providing assistance with installation and operation of new releases.
industry
Education
experience
5 - 7 years

San Antonio, TX
Analyze, isolate, and resolve network problems. This includes but is not limited to technical, procedural, operational, and functional issues .
industry
IT Consulting/Services
experience
8 - 10 years

Austin, TX
Document, Escalate and Follow Through with Undesirable Product Conditions and/or Issues; create, Revise and Publish internal and public facing Product Solutions.
industry
Security
experience
Not Specified

$40K - $50K - Austin, TX
In this role, the selected candidate will monitor support tickets submitted from assigned sites and resolve issues reported/logged; install Apple apps onto devices as required for instruction.
industry
Government
experience
5 - 7 years

San Antonio, TX
Support all aspects of the AD environment ensuring the security, integrirty, and availability of authentication, authorization, and LDAP related services to internal and external customers.
industry
Education
experience
8 - 10 years

San Antonio, TX
In this role, the selected candidate will be troubleshooting, diagnosing and resolved problems at the first point of contact and/or escalating the fault to one of our 2nd line specialist teams to investigate and resolve.
industry
IT Consulting/Services
experience
Not Specified

San Antonio, TX
Analyze, isolate, and resolve network problems. This includes but is not limited to technical, procedural, operational, and functional issues.
industry
IT Consulting/Services
experience
5 - 7 years

Technical Support

$50K - $80K - Austin, TX
In this role, the selected candidate will support Network OS, centralized applications and desktop applications in a distributed Microsoft environment.
industry
Government
experience
5 - 7 years

Austin, TX
Most importantly, youll use your understanding of technology and communication devices to effortlessly troubleshoot issues with customers equipment and exhibit possibilities to subscribers.
industry
Telecommunications
experience
Not Specified

Technical Support

Austin, TX
In this role, the selected candidate will ensure that optimal network/desktop performance, capacity, availability and security are maintained for all agency technology users.
industry
IT Consulting/Services
experience
Not Specified

$40K - $500K - Austin, TX
In this role, the selected candidate must have an experience in migrating legacy platforms to new technology stacks from a perspective of documenting older platform functionality that must be accounted for in new technology stack.
industry
Retail / Health & Pharmacy
experience
5 - 7 years