In this role, the selected candidate must have the ability resolve basic product defects with code and produce hotfixes for customers; provide timely and frequent updates to customers and customer tickets.
Lead in the design, development, deployment and support of software components, and software solutions for business units and/or enterprise level projects in the Microsoft .NET environment for multiple platforms.
In this role, the selected candidate must have an experience in leading SLA performance in a 24x7 support cycle; expert level understanding and experience with Software Debugging and integration techniques (API, Services, SOA).
This position will be responsible for conducting technical studies and evaluations of business area requirements. The support engineer will recommend the appropriate cloud technology options to support the software in both physical and cloud-based environments to IT management.
Responsible for design and development of complex outside plant (OSP) equipment installations, modifications and upgrades. Maintains fiber splice records, network topography records and fiber mapping and as-builts in corporate inventory systems.
This role requires hands on iOS development experience and the ability to work with mobile developers, product managers and senior architects on our mobile team to establish the technical architecture and infrastructure for the our business iOS team.
The responsibility includes interfacing with customer, working with PM to ensure project requirements are complete, and providing technical leadership and development functions during the Implementation Phase.
The ideal candidate will have experience with quality assurance, including tasks related to testing web based application and identifying and reporting issues with some level of initial troubleshooting and suggesting possible resolution or escalation.
Participate in various software engineering projects using advanced development patterns and component-based architecture;actively collaborate with the team in ongoing product development, including design, development, review, integration, test, and deployment activities.
Manage, resolves and documents issues and events related to system and environment availability.
Learn new applications, Dell-specific technologies, system behavior and business processes as they relate to customer needs.