In this role, the selected candidate will develop and maintain nightly and on-demand builds including automated regression test process with appropriate alerts; develop and maintain documentation for the build/release process.
In this role, the selected candidate will contribute to internal technical projects, including software development of support tools, performance benchmarking, and building documentation and training guides.
In this role, you will be responsible for
working with the Hosting Operations and Development organizations to build a system infrastructure that is automated, reliable, and elastic. The DevOps Engineer will play a key role in increasing customer uptime, reducing opportunities for human error, and ultimately increasing customer satisfaction with the platform by developing tools that are easy to use and execute flawlessly.
In this role, you will define and evolve Build & Release best practice by working within teams and educating the other stakeholder teams. These best practices should support traceability & audit ability of change.
The Fanatical Support for AWS Support Engineering team works primarily to enable our Support teams to create great customer outcomes. In this role, you will focus on collaborating with our Support team to provide the tooling and knowledge to help scale their effectiveness.
In this role, you will work may often require direct interaction with clients or team members without direct supervision; you must be able to think on your feet, communicate constantly and professionally, and above all else meet the expectations of our clients.
In this role, you will be responsible for configuring cognitive modules of Amelia or creating new customized modules with help of Product Engineering to ensure Amelia can address required functionality.
In this role, the selected candidate will support internal and external customers on multiple platforms; automate infrastructure and application deployment for Rackspace customers on AWS and Rackspace infrastructure.
In this role, you will develop different tools and automation to enhance support for varies operation activities such as deployment, build and release, testing, monitors and alerts for different micro - services and appliance systems.