Job Market Guide: Customer Support Engineer jobs in Austin

Competition
Low
0.038255
Based on job seekers per open jobs
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Engineers in Austin. Customer Support Engineers in Austin have between ${} and ${} years of experience, averaging $${} years of experience.

28 Customer Support Engineer jobs in Austin

Austin, TX
In this role, the selected candidate will focus on rapid identification and resolution of customer issues and provide first level support to ShoreTel partners and customers.
industry
Business Services
experience
5 - 7 years

Customer Engineer III

Austin, TX
Has developed specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience. Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience.
industry
Business Services
experience
5 - 7 years

Austin, TX
In this role, the selected candidate must have the ability resolve basic product defects with code and produce hotfixes for customers; provide timely and frequent updates to customers and customer tickets.
industry
Consulting
experience
5 - 7 years

IT Support Engineer II

Austin, TX
As an IT Support Engineer, you will join a team of Engineers that are motivated to deliver best in class customer service within a fast paced and complex environment.
industry
Internet Services
experience
Not Specified

Austin, TX
The Application Support Engineer is responsible for defining, provisioning and managing the Amazon cloud environments. The engineer will also troubleshoot and resolve any issues that occur in cloud-based application software.
industry
Information Services
experience
Not Specified

San Antonio, TX
This position is responsible for providing technical support to internal and external customers resolving Technical incidence and answer questions regarding proprietary software and hardware.
industry
IT Consulting/Services
experience
Less than 5 years

Austin, TX
In this role, you will lead and participate in customer facing calls helping to communicate progress updates, action plans and resolution details.
industry
Software
experience
Less than 5 years

Austin, TX
Troubleshoot issues through reproducing the problem and determine resolution.
industry
Business Services
experience
Less than 5 years

Austin, TX
Manage customer support technical issues on a daily basis, including verifying issues, isolating and diagnosing the problem, and resolving the issue where possible.
industry
Business Services
experience
Less than 5 years

Support Engineer

Austin, TX
In this role, you will identify the root cause of customer issues, triage their problems, verify bugs and frequently provide unique and creative solutions.
industry
Software
experience
Not Specified

Customer Engineer III

Austin, TX
Has developed specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience. Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience.
industry
Business Services
experience
5 - 7 years

Austin, TX
Suggest ideas to scale support, to reduce incidents, increase self service, and reduce engineering involvement while increasing satisfaction
industry
Business Services
experience
Not Specified

IT Support Engineer

San Marcos, TX
The successful IT Support Engineer will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines.
industry
Internet Services
experience
Not Specified

Austin, TX
As an IT Support Engineer, you will join a team of Engineers that are motivated to deliver best in class customer service within a fast paced and complex environment.
industry
Internet Services
experience
Not Specified

Support Engineer

Austin, TX
Uses Salesforce Service Cloud Reporting Portal to manage support cases, perform issue investigation of customer problems, answer customer questions, and offer solutions to problems.
industry
Business Services
experience
Less than 5 years

Austin, TX
Use Salesforce Service Cloud Reporting Portal to manage support cases, perform issue investigation of customer problems, answer customer questions, and offer solutions to problems.
industry
Software
experience
Less than 5 years

Cloud Support Engineer

Austin, TX
In this role, you will be improving upon, established procedures within a mission critical environment Efficient in writing scripts.
industry
Consulting
experience
Less than 5 years

$77K - $110K - Austin, TX
In this role, the selected candidate must have extensive Service Provider level knowledge of the following network protocols/technologies:
industry
Consulting
experience
5 - 7 years

Helpdesk Support

$40K - $40K - San Antonio, TX
In this role, you will act as Helpdesk Support.
industry
Staffing & Recruiting
experience
Not Specified

$77K - $110K - San Antonio, TX
In this role, the selected candidate must have extensive Service Provider level knowledge of the following network protocols/technologies:
industry
Consulting
experience
5 - 7 years

Austin, TX
In this role, the selected candidate will serve as first level of escalation for problem resolution with consumer or business customers; direct, coordinate and provide the highest level of customer service to ensure consistent customer satisfaction.
industry
Telecommunications
experience
Less than 5 years

Austin, TX
In this role, the selected candidate will work with cross functional teams (architecture, test/verification , product, CAD, layout, physical design) to gather/define/implement specs.
industry
Software
experience
5 - 7 years

Help Desk Support

$40K - $60K - Austin, TX
In this role, the selected candidate will maintain safe and healthy work environment by enforcing organization standards, adhering to Human Resources policies.
industry
Government
experience
Less than 5 years

Austin, TX
As a Systems Engineer I, you will support advanced research and development projects and technologies covering a wide range of job functions.
industry
e-Commerce
experience
Not Specified