Job Market Guide: Customer Service Representative jobs in Austin

Competition
High
0.775463
Based on job seekers per open jobs
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Representatives in Austin. Customer Service Representatives in Austin have between ${} and ${} years of experience, averaging $${} years of experience.

32 Customer Service Representative jobs in Austin

Austin, TX
In this role, the candidate will have a demonstrated security background and experience in managing a broad geographic and diverse matrix teams.
industry
Consulting
experience
Less than 5 years

San Antonio, TX
In this role, you will participate in local user meetings (e.g., Daily Ops brief, Operational CCB (Configuration Control Board), Operational ERB (Engineering Review Board), DRB (Design Review Board), IOP (Information Operations Platform) Call, Ticket Review, ARC Ticket Review, Change Advisory Board (CAB).
industry
Business Services
experience
Not Specified

Waco, TX
In this role, the candidate will develop a territory management plan to maximize time with customers in order to seek new business and enhance customer retention by monitoring customer satisfaction with service and parts support and by responding to customer concerns or requests.
industry
Business Services
experience
Not Specified

Austin, TX
In this role, the selected candidate provides technical support to users for moderately complex computer related technical problems, answers help desk telephones and responds to moderately complex customer inquiries to ensure customer needs are met.
industry
IT Consulting/Services
experience
Not Specified

Service Desk Analyst

Austin, TX
In this role, the selected candidate provides initial assessment of categorization and prioritization for reported Incidents and ensures Incidents and Service Requests are properly escalated and assigned to appropriate support groups.
industry
IT Consulting/Services
experience
Not Specified

Austin, TX
In this role, you will be responsible for building relationships with the Tech Data direct sales teams who are engaged with resellers.
industry
Business Services
experience
Less than 5 years

Help Desk Technician

San Antonio, TX
In this role, you will interact with end user to identify a variety of issues related to desktops, laptops, printers, and server or network connectivity.
industry
IT Consulting/Services
experience
Less than 5 years

San Antonio, TX
In this role, the selected candidate will help the customer by answering their inquiry, resolving their problem or routing their call to a caseworker for resolution.
industry
Consulting
experience
Not Specified

Austin, TX
In this role, you will communicate customer Quality issues & concerns to senior leadership & drive improvement activities to meet the customer rating and ranking goals.
industry
Semiconductors
experience
5 - 7 years

Helpdesk Technician

San Antonio, TX
The position of Helpdesk Technician is responsible for monitoring and responding to all support requests through the Clients IT ticketing system (tickets, email and phone calls).
industry
IT Consulting/Services
experience
Less than 5 years

Austin, TX
The ideal candidate will have exceptional troubleshooting, customer service, analytical and problem solving skills, experience in a help desk environment providing technical support to individual users and a very good understanding of and experience troubleshooting Mac OS as well as Apple and third-party networking and home network environments.
industry
Engineering Services
experience
Less than 5 years

Austin, TX
In this role, you will provides initial assessment of categorization and prioritization for reported Incidents.
industry
IT Consulting/Services
experience
Not Specified

IT Help Desk

Austin, TX
In this role, the selected candidate will provide clear, effective communication of complex technical issues with customers in an email technical support environment while providing easily discernable documentation to customers.
industry
IT Consulting/Services
experience
Less than 5 years

Help Desk Analyst

San Antonio, TX
In this role, the selected candidate will provide routine account support by using prescribed procedures to add new accounts, add new courts to existing accounts, make address changes, and name changes.
industry
Security Services
experience
8 - 10 years

Austin, TX
In this role, the selected candidate will be responsible for tracking and classifying incoming incidents or service requests, attempting initially solutions.
industry
IT Consulting/Services
experience
Not Specified

$70K - $120K - Round Rock, TX
The selected candidate will be responsible for prospecting, cold calling, setting appointments with prospects, presenting programs and meeting a sales quota . Sales Representatives will also transport samples of products for presentations.
industry
Industrial Equipment & Supply
experience
Less than 5 years

Austin, TX
In this role, the selected candidate will recommend vehicle repair and maintenance to customer and promote sale of products and services mutually beneficial to customer and dealership.
industry
Manufacturing / Diversified
experience
Less than 5 years

San Antonio, TX
In this role, you will establish, maintain and develop strong relationships with customers in key accounts.
industry
Biotech/Pharma
experience
Less than 5 years

$70K - $120K - San Antonio, TX
The selected candidate will be responsible for prospecting, cold calling, setting appointments with prospects, presenting programs and meeting a sales quota . Sales Representatives will also transport samples of products for presentations.
industry
Industrial Equipment & Supply
experience
Less than 5 years

Service Desk Analyst

Austin, TX
In this role, you will assist with technical evaluations of new hardware and software as assigned to ensure products being evaluated meet business and technical requirements.
industry
Misc. Healthcare
experience
Less than 5 years

Help Desk Analyst I

Austin, TX
In this role, you will provide basic help desk support for problems and service requests related to hardware, software, network/mainframe connectivity and application support.
industry
Insurance
experience
Less than 5 years