In this role, you will serve as a subject matter expert and gathers requirements, researches, and analyzes system details, parameters, or options to implement business rules, product offerings or changes to existing systems/applications.
The Application Analyst will perform several critical planning and proactive activities to include but not limited to GMPC & FMS change management, TVM coordination, RSLinx patches & version upgrades, AOS On Call support, AOS group Change support, E1 & E2 on call & Incident & Service request Tickets.
In this role, the selected candidate will create detailed technical specifications and data models for development of new or modifications to existing products; ensure projects remain on schedule and all target requirements are met.
In this role, you will be responsible to provides support for basic incident resolution and requests reported to the division service desk. Responsibilities include initial assessment, triage, research, and resolution of basic incidents and requests regarding the use of application software products and/or infrastructure components.
In this role, you will work on or assists with basic tasks for the deployment of new solutions and enhancements/fixes to existing solutions. This includes, but is not limited to: trouble-shooting, problem-solving, issue resolution, user interaction, training, defining systems scope, gathering requirements, documenting design & functional specifications, research and fact-finding, configuration, testing, reporting, cutover, IS and business user coordination.
In this role, you will be responsible to work with the business community to ensure comprehensive user acceptance testing or training plans are developed or executed and application is successfully transitioned into production for projects led.
In this role, you will be responsible to implements and supports facility and division desktop equipment, and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. technical analyst II will also be responsible for mentoring, supporting and training entry-level Technical Analysts.
In this role, you will be responsible to work closely with merchandising, marketing and sales to support ongoing advertising or promotional campaigns and with it to ensure that technical issues or website enhancements are prioritized, designed and developed.