Participate in design-level discussions to provide recommendations on document and artifact deliverables based upon analysis of administrative, technical, and management aspects of information systems and associated services.
Responsible for diagnosing and resolving application issues to ensure optimal performance and usability for the various system users and providing root cause analysis with recommendations for improvements.
In this role, you will troubleshoot configuration problems during and after implementation.Create all the SDLC related deliverables (e.g. System Design, Process Flow Diagrams, Validation documentation, etc.).
In this role, the candidate will participate in the product request lifecycle as a liaison to the Services and Implementation teams to submit, prioritize and coordinate testing and sign-off prior to and after release.
In this role, you will assist in communicating the solution to the customer. The selected candidate will develop and maintain a working knowledge of current hardware, software, firmware, processes, and tools.