The Manager, Service Assurance will be responsible for development of Operations and Support frameworks across for the Carrier Operations Service Management organization to ensure best practices are shared and consistently followed across Managed Services and Support engagements.
Proactively manage a medium sized to large unit by coordinating their workload, ensuing proper staffing, conducting performance evaluations, approving compensation and monitoring development to achieve quality, compliance and productivity plan.
Develop, grow, and maintain customer relationships at all levels within region with focus on construction, engineering and architecture decision makers for HFC and FTTx solutions. Engages appropriate internal resources as necessary, to support sales pursuits for all the company business opportunities.
As a RN Case Manager, your ability to manage client care with specific knowledge and experience in bedside care, symptom management, crisis intervention and family intervention are feature assets for this high-profile nursing position.
As an Energy Services Account Manager, you will be responsible for identifying new business as well as developing long-term customer relationships while maximizing account penetration and customer retention with building owner accounts.
In this role, the selected candidate will be responsible for direct engagement/interaction with business process owners; developing project proposals and planning/management; leadership and development of staff.