Establishes and maintains user accounts, assigns file permissions and establishes password and account policies; installs, upgrades, configures, tests, maintains and supports operating system software in a production environment.
This individual will be able to define, develop and complete engineering product development projects with limited direction from engineering management and in cooperation with the integrated product team.
Develops the necessary documentation for project storyboards, functional specifications, systems & end-user documentation through a process of meeting with customers and clients, documenting the requirements specified by those clients, and translating those requirements into technical documentation and specifications.
Acts as an escalation point for application support and troubleshooting, provides guidance and direction to less experienced staff in resolution of escalated issues and/or complex production, application or system problems.
Uses diagnostic tools and/or analyzes and uses vendor specifications to troubleshoot complex computer application problems to maintain or restore service or data to programs, leads the resolution of complex issues or escalates as needed to meet established service level agreements.
Project Engineers are responsible for a variety of activities including, and not limited to, performing standard and complex design tasks, requiring the operation and application of computer aided design equipment such as a plotter, and associated peripheral equipment, performing standard, complex, and non-routine design tasks, requiring extensive skill and knowledge of CAD applications, supporting project managers in regards to utilizing CAD, mathematical analysis / calculations, and general project organization.
In this role, the selected candidate will be responsible for trouble shooting issues that arise during line trials and package testing on moderate to low-moderate risk projects with minimal supervision.