Responsible for diagnosing and resolving application issues to ensure optimal performance and usability for the various system users and providing root cause analysis with recommendations for improvements.
Lead to guide the outsourcing support team to understand business requirement, and get agreement on the estimation and functional design, working as liaison between outsourcing support team and business user.
The Geolocation Target Analysts will generate summary reports from multiple ISR sources. They will apply their experience in targeting analysis or Geospatial Analysis, editing and writing to ensure documentation is accurate, complete and properly formatted.
The successful candidate will be responsible for providing Tier II operational support for Windstream's broadband customers; the position will also generally interface via phone, chat, and trouble ticketing systems with Windstream technicians and front-line technical service representatives.
The Business Systems Analyst will take a leadership role in working with and liaising with business partners, other Technology Solutions organizations and external vendors to define the business and technical requirements at the program level.
The Application Analyst works closely with production, quality and process engineering groups to design, develop, and implement systems to accomplish goals of increasing production and improving quality.
The candidate must be able to analyze and understand business/functional requirements in order to design, model, develop, validate and implement logical and physical data models including relational and dimensional models in a Data Warehouse enterprise environment.
This talented analyst will monitor antivirus, intrusion prevention systems (IPS), network access control (NAC) and Security information and event management SIEM systems to identify and report adverse system and network activity.
Design and support user interface testing application and regression testing software. Develop test plans, QA and/or User Acceptance Testing processes and test cases for product management and software development teams.
Develop and maintain a comprehensive forecasting and scheduling model, using Workforce Management tools to forecast call volume, create staffing requirements and generate work schedules for contact centers.
Prepares and updates databases of translated source material. Operates customer furnished monitor/recording equipment. Scans intercepted data and determines as pertinent or non-pertinent to mission requirements.
This position will play a key role in start - up operational readiness and supporting manufacturing operations in areas like raw materials and consumables on boarding, materials management logistic definition and JDE operational design.