Job Market Guide: Technical Support Engineer jobs in Atlanta

Competition
Low
0.192551
Based on job seekers per open jobs
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Engineers in Atlanta. Technical Support Engineers in Atlanta have between ${} and ${} years of experience, averaging $${} years of experience.

56 Technical Support Engineer jobs in Atlanta

Carrollton, GA
The support analyst is responsible for resolving customer issues and questions to customer's satisfaction.
industry
Healthcare IT
experience
Less than 5 years

IT Support, Engineer

Atlanta, GA
works well with teammates locally and at remote offices; shares knowledge and is seen as someone to go to for help; contributes in weekly peer meetings.
industry
Financial Services
experience
Not Specified

Atlanta, GA
This position is responsible for operating Linux based infrastructure and applications and providing basic customer support outside normal work hours. This role may be a 2nd shift, 3rd shift, or weekend shift role to support 24/7 support operations.
industry
Information Services
experience
5 - 7 years

Atlanta, GA
Performs and documents root-cause analysis as needed to resolve or escalate software and deployment issues.
industry
Software
experience
5 - 7 years

Atlanta, GA
Perform problem verification/ recreation based on customers environment, error messages, and symptoms of a problem.
industry
IT Consulting/Services
experience
5 - 7 years

Roswell, GA
The Customer Support Representative will help to resolve customer issues by responding via phone and email to client inquiries. The ideal candidate will have good business acumen, excellent communication skills and a proven track record for consideration.
industry
Security
experience
Less than 5 years

Alpharetta, GA
Proactively suggest new ideas and changes that customers can implement to increase their consumption and adoption of the Lancope product line.
industry
Networks
experience
Not Specified

Atlanta, GA
Develop, integrate, improve and automate software for deployment, maintenance, monitoring and debugging of Talend software.
industry
Business Services
experience
Less than 5 years

Atlanta, GA
Troubleshoot common issues related to Cisco ASA, Brocade FCX, Juniper JunOS, F5, RHEL, CentOS, Ubuntu, Windows Server & ESXi Hypervisors.
industry
IT Consulting/Services
experience
Less than 5 years

Alpharetta, GA
The Technical Support Engineer will be responsible for troubleshooting and developing technical solutions related to Lancope's product solutions for our customers, partners, and field engineers.
industry
Networks
experience
Not Specified

Atlanta, GA
Work with QA, Professional Services, IT, and Deployment Services to gather and document technical information needed to resolve or escalate product issues.
industry
IT Consulting/Services
experience
5 - 7 years

Atlanta, GA
Monitor OnDemand deployments to ensure daily licensed volume of data is received and troubleshoot as necessary.
industry
Software
experience
5 - 7 years

Alpharetta, GA
Deliver global engineering support to customers, partners, and field engineers for the Lancope product line; support the operational needs of customers using Lancope products for network security and forensics.
industry
Networks
experience
Not Specified

Ellenwood, GA
Excellent customer service skills, to support both internal and external customers. General knowledge of signal flow analysis and troubleshooting.
industry
Business Services
experience
Less than 5 years

Atlanta, GA
Work with vendors to support IP services such as remote connectivity circuits and Ethernet based IP services, including interactive troubleshooting and analysis with CLECs and other vendors.
industry
IT Consulting/Services
experience
Less than 5 years

Alpharetta, GA
Ensure all critical cases or highly complex situations are quickly transferred to appropriate senior staff member for immediate attention and proper escalation.
industry
Energy & Environmental Services
experience
Not Specified

Alpharetta, GA
Develops and tests application code to ensure that it meets business requirements.
industry
Electronics
experience
Not Specified

Duluth, GA
The successful candidate in a technical support role working with Linux systems,databases andnetworks.
industry
Telecommunications
experience
Less than 5 years

Norcross, GA
Providing functional support to customers, liaising directly with them to investigate and resolve queries; Prioritizing customer issues and escalate business critical issues in a timely manner.
industry
Healthcare IT
experience
Less than 5 years

Alpharetta, GA
Respond and engage on all incoming customer inquiries with a sense of urgency. Prioritize cases according to our severity descriptions. Quickly transition Critical/Pre-Critical/Quartile 1 customer cases to Tier 2 Engineers.
industry
Software
experience
Less than 5 years

L2 Support Engineer

$70K - $100K - Atlanta, GA
Work independently in addition to being a contributing member of a team that is distributed in multiple locations globally.
industry
Software
experience
Less than 5 years

Atlanta, GA
Create the detailed low level system design based on actual site and network conditions provided in the Customer Information Questionnaire.
industry
Optics
experience
5 - 7 years

Alpharetta, GA
Troubleshooting of production problems including defining root causes and solutions and Operations and Development groups.
industry
Consumer Electronics
experience
Less than 5 years

Roswell, GA
Setup and configure classroom hardware & software for hands on technical training. Design and develop instructor led and/or online solutions for technical training courses.
industry
Hardware
experience
Less than 5 years