In this role, you will be responsible for the management of support services to Enterprise Services customers providing oversight and management for customer solution planning, business growth and execution Scope and Decision Making.
In this role, the selected candidate acts as a single point of contact into the companys global support organization. This resource is assigned to you, has a detailed knowledge of your work environment and business needs, and acts as your advocate, ensuring that support issues and technical requests are addressed and resolved quickly.
In this role, you will engage resources across the entire VMware organization (sales, product management, R&D, and support). You will proactively expand adoption of VMware solutions within accounts by driving relationships at every level, both internally and externally, to influence positive change. In addition to the customer facing activities, TAMs report key account metrics and insight to VMware internal teams and contribute to TAM program development activities.
In this role, the selected candidate must have experience in water treatment related applications, water testing and hands-on service required, knowledge in a significant variety of end-user markets and processes.