Gather and analyze information, formulate and test hypothesis Identify, design, develop and validate solution Ability to research problems with no known solutions and design solutions for identified problems.
In this role, the selected candidate must have the ability to understand IP Network Convergence and architect/articulate UC networks to facilitate successful transport of multiple types of UC applications.
In this role, you will provide assistance to all junior and senior systems analysts through training, education and mentoring processes with troubleshooting techniques when addressing problem issues that arise with the fuelsmanager® defense and third party software that are used by end users.
In this role, you will manage and apply policies such as Virus and Spyware Protection policies, Firewall policies, Intrusion Prevention policies, Application and Device Control policies, LiveUpdate policies, and Centralized Exception policies.
Collaborate with PASA engineering teams to identify, define, analyze requirements, designs and maintains Factory support solutions integration frameworks for infotainment projects with on-time and high quality deliverables to multiple customers.
The successful IT Support Engineer will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines.
In this role, you will provide technical support to customers via phone and email for Tripwire products: answer technical inquiries, diagnose reported problems or configuration issues, recommend possible solutions, follow issue through to resolution or escalate if research exceeds 30 minutes.