Demonstrate deep technical capabilities and professional knowledge. Demonstrate ability to quickly assimilate to new knowledge. Possess in depth business acumen. Remain current on new developments in advisory services capabilities and industry knowledge.
Proven track record of thought leadership skills through marketing activities such as networking with potential clients, participating in professional societies, and publishing and presenting thought leadership white papers, speeches, and/or articles.
Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non-recovery employees during a disaster.
Demonstrate excellent project management skills, inspire teamwork and responsibility with engagement team members, and use current technology/tools to enhance the effectiveness of deliverables and services.
The Manager, Service Assurance will be responsible for development of Operations and Support frameworks across for the Carrier Operations Service Management organization to ensure best practices are shared and consistently followed across Managed Services and Support engagements.
manage a team of technical Digital Service Specialists who service and support company's hardware and software technology-based solutions to companies within a territory and/or an assigned account list.
This role also serves as Committee Secretary for the US Benefits Committee, the US Severance Benefits Committee and the Global Benefits Governance Committee as well as providing administrative support to the Global Benefits Committee.
Demonstrated ability to problem-solve issues, evaluate and improve internal processes, train and develop team, and be the liaison between customer/sales/production. Review accounts receivables and provide appropriate information to corporate ar team.