In this role, the selected candidate will provide customer-focused consultative approach to technical support by validating, troubleshooting, documenting (and as applicable, escalating) technical issues to product/engineering.
In this role, you will be responsible for
Identifying and recruiting talent to help increase sales in the senior market.Training new agents and field trainers on the products and sales tools that Physicians Mutual offers.
In this role, the selected candidate will be responsible for handling and building client relationships & facilitating contract / permanent staffing business from Clients; Managing a team of Recruiters/Sourcing Specialists to fulfill work orders with US based System Integrators/End Clients.
In this role, the selected candidate will provide quality leadership for the regional customer base in all assigned tasks, while upholding our values at all times: Inclusive of constructive problem solving, facilitating creative improvements, and inspiring others.
In this role, the selected candidate makes recommendation to continue or not to pursue the potential client; works with Operations to assure appropriate responses are secured to support project opportunities.
In this role, you will provide customer support, seek and coordinate issue resolution, obtain necessary resources at the local Ryder branch and national levels, and ensure prompt and effective handling of stated customer concerns.
In this role, the successful candidate will work with other IT vendors to resolve basic configuration issues that span multiple products; provide customized proactive technical content to customers on a regular basis.