In this role, you will ensure that all performance and productivity goals relating to metrics and quality standards are being achieved; evaluates the quality and content of inbound and outbound calls; and provides direct feedback to the agents.
In this role, the selected candidate will be responsible for managing a staff of Senior and Bench Technicians, as well as for the plant's Quality Control (QC) and Quality Assurance (QA) program to ensure compliance with company, customer, and government procedures.
In this role, the selected candidate will provide supervisory oversight over Final Inspection and Receiving Inspection operations in support of all departments for Quality related issues in addition to the establishment, administration and continuous improvement of an effective inspec-tion program.
The Quality Assurance Supervisor isresponsible for planning, organizing, leading, and controlling the Quality System function within the Manufacturing Operations facility. The Supervisor is accountable for the supervision and development of assigned QSassociates..
The Quality Engineer is responsible for supporting the implementation and coordination of the Quality Management System (QMS), Lean Program and other Continuous Improvement Activities for a multi-client location/locations.