Controls project scope, schedule and cost. Ensures that blueprint plan is being followed with each project. Provides thought leadership to the creation of project plans and facilitates workout sessions and key meetings.
Under the general direction of Pharmacy management, develops and continuously improves workflow systems which effectively utilize resources to deliver high quality, cost effective and efficient business processes and services.
The Service Operations Manager is responsible for leading and coordinating the delivery of projects that fall within their specified region and Line Of Business (LOB) to ensure client satisfaction and the successful and profitable implementation of projects.
Responsible for supervising team made up of typically exempt associates; includes providing training, monitoring work quality, coaching employees on performance and contributing to employee pay decision/changes.
As a senior leader, you are versatile, self driven, proactive, and completely hands on. You work day in and day out with an international team of engineers, designers, consultants, project managers, sales executives, and strategic partners to scale in the Americas to new heights.
Simultaneously managing multiple projects through all phases of production including oversight of in house design teams creating industry leading electro-mechanical machinery, subcontractors manufacturing and fabricating custom components, product assembly teams and final product testing engineers before systems ship to client facility.
The ideal candidate will respond to RFP's from future clients providing unique insight into the specialized solutions Telematics can bring to the table in the Customer Service, Sales and Operations arenas.
Oversee all aspects of the manufacturing operation from order receipt to final delivery, including: subassembly and raw materials purchase, stocking, warehousing, assembly, testing, rework, quality control, delivery, and customer acceptance.
Make personnel decisions regarding hiring, compensation, promotion, discipline and termination of digital operational support staff in accordance with company policies; provide leadership to digital ad operations team members.