As the Discovery DAA, the objective of this role is to increase the number of suppliers subscribed to the Ariba Discovery Network and ensure that suppliers have a positive experience when using Discovery.
As the Inside Sales Representative, you will work closely with the Strategic/National Account team and bridge Division Product Managers to support the US and Canada branch network to identify leads on large projects, in addition to providing overall support.
In this role, the selected candidate will set B2B sales appointments through a professional representation of our Customer Experience solutions; assist in our marketing efforts and successfully schedule sales appointments.
In this role, the selected candidate will maintain current knowledge of market activities, including competitive products, pricing and policies, new technology, product specifications and possible new products.
In this role, you will establish a professional, working, and consultative, relationship with the client by developing a core understanding of the unique business needs of the client within their industry.
In this role, the selected candidate will facilitate all aspects of the sales process to include identifying new opportunities; developing sales solutions; providing technical assistance; closing sales opportunities.
In this role, the successful candidate will ensure high quality customer service to all external customers, execute on-time delivery according to customer expectations, inform customers of delivery set-backs and changes in order status while managing the order entry process, troubleshoot problems and rectify complaints and claims.