In this role, the selected candidate will be responsible for the successful delivery and NPS/CSAT of all engagements across large, global clients, monitor and improve account-wide delivery execution, reporting, and communication standards.
The Senior Director IT Operations is responsible for ongoing operations and procedures within the IT organization and for serving as a liaison between the company IT organization and the remainder of the organization for relevant projects.
In this role, you will establish and direct a planned training program for end users to ensure the business has a clear understanding of the application as well as stays up to date on the latest technology.
The IT Risk Management Director will be responsible for ensuring the global information security risk management process is implemented for world-wide information assets and systematically assure that risks have been identified and appropriately addressed.
In this role, you will ensure projects are completed within committed timelines and budget constraints and ensure project management policies, standards and procedures are consistently followed within the team and support the project management strategy within the division.
In this role, the selected candidate will promote continuous improvement initiatives in all operational processes, fostering a culture of excellence, with the goal of achieving maximum profitability while maintaining best-in-class quality and standards.
The IT Director will lead and manage the Infrastructure Services across SAI Global Americas to provide services to internal business functions and external clients and will represent all IT infrastructure services in the Americas region.
In this role, the selected candidate will manage the end-to-end sales process for all opportunities including initial client communication, on-site presentations, RFI response, multi-day client workshops, RFP response creation and submission, negotiation and deal signing.
The Senior Director will provide leadership, strategic direction, and oversight for maturing companys centralized enterprise wide IT Governance, Risk and Compliance (GRC) program within the enterprise Information Security and Risk Management (ISRM) function.