In this role, you will manage and apply policies such as Virus and Spyware Protection policies, Firewall policies, Intrusion Prevention policies, Application and Device Control policies, LiveUpdate policies, and Centralized Exception policies.
In this role, you will provide technical support to customers via phone and email for Tripwire products: answer technical inquiries, diagnose reported problems or configuration issues, recommend possible solutions, follow issue through to resolution or escalate if research exceeds 30 minutes.
In this role, you will be responsible to work with a leader in the financial services industry, supporting applications that include online banking, bill payment, mobile bill payment, check imaging, and voice response (interactive).
The successful IT Support Engineer will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines.
In this role, you will establish statistical confidence through extensive testing, detailed sampling strategies and reliability modeling to determining mean time before failure with high levels of confidence.
In this role, you will provide technical consulting services to customers based on Apteans service delivery methodology and procedures; services engagements may include installation, upgrade consulting, training, custom development, testing, and/or infrastructure consulting.
In this role, the selected candidate will be responsible to performs problem analysis and isolates problems of minimal to moderate complexity, with general instruction and oversight from team leads and/or management.