In this role, you will manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency and expense. Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines.
In this role, you will manages branch service team associates and service supervisor(s). Reinforces service standards by conducting quality control training and inspections; directs service
department to ensure customer growth through retention increase.
In this role, you will conduct and / or participate in productivity reviews, best practices analyses, process improvement studies, organizational analysis, metrics development and service partnership agreements.
In this role, you leads and manages branch associates at a branch with a moderate to substantial level of activity and complexity; includes service associates, sale associates and multiple supervisors.
In this role, the selected candidate will assist outside sales representatives in all areas, including but not limited to preparing quotes, maintaining all literature required, providing customer follow-up, and gathering sales leads.