Provides support for budgeting, data extraction, analysis and reporting, cost accounting and product line reporting. Works with all members of the financial planning team, and act as a finance department liaison when working on projects outside the department.
Effectively analyzing and collecting business requirements, translating those into viable application solutions, creating/maintaining functional specification, and communicating timelines for delivery.
Create documentation for end user support or departmental support, design and provide training when needed; collaborate administration and support including web conferencing tools, conference room equipment.
Provide support to clients experiencing problems with hardware, operating systems and related utilities in mainframes and servers; handles support issues across multiple areas of expertise and escalated issues.