In this role, the selected candidate will manage the delivery of recommended/agreed-upon services to achieve high customer satisfaction and trust; determine most effective method of problem resolution by utilizing internal resources when necessary.
In this role you will includes the management of corporate client relationships through periods of remediation and acting as a key point of escalation within the technical support department for elm solutions clients.
The Technical Leader provides the required oversight, input and direction to assure that manufacturing process directions, tooling concepts and designs meet or exceed all internal program goals (ease of manufacture, cost effective manufacturing and profitability) as well as all customer requirements (quality and delivery).
In this role, you will define and lead the overall product vision, scope, requirements, usability of end user facing products built off of the Consumer Data Platform including our user360, visualization tools and implicit personalization capabilities.
In this role, the SEC Reporting and Technical Accounting Manager will partner extensively with others in corporate accounting, finance, tax, legal, investor relations, treasury, human resources and IT.
In this role, the selected candidate serves as the functional point of contact to provide configuration expertise to LPMs, Integration of technical issues across all customers, Depot Repair qualification implementation/coordination, and project management.