Job Market Guide: Customer Service Manager jobs in Albany-Schenectady-Troy

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in Albany-Schenectady-Troy. Customer Service Managers in Albany-Schenectady-Troy have between ${} and ${} years of experience, averaging $${} years of experience.

5 Customer Service Manager jobs in Albany-Schenectady-Troy

$40K - $45K - COLONIE, NY
Willing to learn and teach others, Customer Service/Sales and Leadership/Communication Skills.
industry
Staffing & Recruiting
experience
Not Specified

Help Desk Manager

$75K - $90K - Farmington, CT
Contribute to improving customer support by actively responding to queries and handling complaints.
industry
Staffing & Recruiting
experience
Less than 5 years

$50K - Farmington, CT
Communicate with customers on new and existing orders and any special requests. Answer inquiries on deliveries, lead times, pricing (at assigned level), and order status.
industry
Manufacturing / Diversified
experience
5 - 7 years

$70K - $90K - South Deerfield, MA
Facilitate initiatives to build a high-performing Customer Service division aligned with the strategic leadership agenda, including being the Voice of the Customer.
industry
Manufacturing / Diversified
experience
5 - 7 years

Southington, CT
Manage and direct the daily activities of the contact center agents to ensure Key Performance Indicators are met. KPIs measured will include Service Levels, Abandonment Rate, Customer Satisfaction and Answer Time.
industry
Engineering Services
experience
5 - 7 years