As service manager for this dealership, you will be responsible for managing the department P&L, making sure that the department is running at the optimum level, delegating work to the foremen and technicians, and managing customer relations.
In this role, the selected candidate will be responsible for direct engagement/interaction with business process owners; developing project proposals and planning/management; leadership and development of staff.
In this role, you will manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.
In this role, the selected candidate will serve as liaison between Field Sales, Customer Service, Scheduling, Production and other functional personnel as required to support efficient and effective order fulfillment process and customer satisfaction.
In this role, the selected candidate must have an experience in customer-oriented environment; prior experience with JD Edwards and Lotus Notes software; previous call center experience; prior Inside sales experience.
The Manager, Financial Services (MFS) is responsible for the recruitment, selection, development, retention, success, and supervision of new financial professionals and Financial Professional Associates (FPA).