In this role, the selected candidate will work with deliverability Consulting Clients to promote email best practices for optimal deliverability; provide guidance during new client onboarding & IP ramp-up process.
Gathers and analyzes data and reports that pertain to the overall operation of the IDO and completes reports summarizing activities and trends; reports results to various governing bodies; assists in strategic and tactical operational plans to ensure achievement of company and departmental goals.
Collaborates with business customers and suppliers to resolve contract compliance issues; works proactively with internal stakeholders to monitor supplier performance and customer satisfaction for improvement opportunities.
Leads special projects requiring commensurate analytical expertise and the development of executive level presentations; to include identifying, defining, and implementing best-in-class analytical practices.
Work within an agile scrum team to include a ScrumMaster, Product Owner, business analyst, test analysts, application developers and client counterparts to design and deliver new products or capabilities in an iterative, continuous fashion.
Works with Value Realization team to lead the establishment and maintenance of benefit activities within SEMO; provides actionable analysis to drive decision making, accounting for complex inter-dependencies and scope/quality management
In this role, the selected candidate will provide knowledge transfer of high-level requirements to company product teams and participates in estimating sessions on new development required to meet client requirements.