In this role, you will be responsible for the coordination of the patient's care and services. Promotes quality care using a collaborative process that coordinates, monitors, and evaluates services according to the needs of patients.
In this role, the candidate will serve as a professional resource to patients, families, physicians, and staff by prioritizing, mediating and resolving concerns. Interprets organizational policies and facilitates patient-centered care.
The selected candidate will be responsible for managing all aspects of the patient intake process including supervising the members of the intake team, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and supervising the insurance verification and authorization processes.