This candidate must have a good knowledge of carrier services and interfaces.
This candidate must have strong interpersonal skills (oral and written), Technical documentation skills, be able to think outside the box, and be a self-starter.
This role is a member of the global IT Remote Support Services (ITRSS) group which is the initial point of contact for all technical issues in our fulfillment and transportation sites. ITRSS is responsible for providing Tier 1 to Tier 3 support and technology implementations including server and network infrastructure, robotics, escalations and other specialized technical services.
In this role, the selected candidate will maintain the network security system infrastructure uptime, manage device policies, troubleshoot configuration issues and maintain integration with centralized log management and Security Incident and Event Management (SIEM) related infrastructure.
In this role, the selected candidate designs, develops and tests network infrastructure components such as Switches, routers, Load balancers, etc.; provides network build out features and functionality documentation for operational support readiness.
In this role, the selected candidate will be responsible for designing, installing, configuring and supporting LAN / WAN infrastructure, including Cisco (& Cisco Nexus) routers, switches and firewalls.
In this role, you will perform variety of network engineering tasks, either independently or under supervision, which are broad in nature and are concerned with the design and implementation of integrated networks, including personnel hardware, software and support facilities and/or equipment.