Conduct research, elicit and document business requirements from key stakeholders by using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and/or viewpoints.
This position work closely with the regional sales managers and other internal departments such as marketing, alliances, billing, operations, and technology to assist the sales team in meeting their sales objectives.
The Business Engagement Analyst will be highly engaged in various projects that consist of bridging business needs and IT solutions; perform business analysis for IT requests and document business and functional requirements.
As a MIS Reporting Analyst, you will be part of a team responsible for development and production of key financial and operating metrics for Consumer & Community Banking FCD (Fraud, Claims & Dispute) group.
Provide problem resolution of customer issues reported via the IT Service Desk System in compliance with applicable SLA. (Service Level Agreement); provide support to junior staff members who cannot find resolutions to open issues.
The eDiscovery Processing Services Analyst will prepare, process and quality check various types of client data belonging to major law firms and in-house legal departments of Fortune 500 corporations. The Processing Services Analyst plays a critical role in assisting Epiqs clients with important litigation by carrying out a multitude of technical processes and becoming directly engaged in the processing of Electronically Stored Information (ESI).
Work with business process owners and customers to analyze and solve business problems. Works on complex and high impact issues. Understands business objectives and problems, identifies alternative solutions, performs feasibility studies, cost/benefit analysis and suggests the best course of action.
Work with business stakeholders to capture business requirements (reaching out to multiple lines of business within the organization) and translate them into technical terms for the resources administering the solution.