In this role, you will develop and implement network enhancements and makes recommendations for improvement and works on projects/ systems/issues of medium to high complexity surrounding programming, configuration and networking.
In this role, the selected candidate must have an excellent communication, presentation and interpersonal skills including presenting technical design, technical solutions and enterprise architecture solutions.
The successful candidate writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audience
In this role, you will work with a team of 2 other professionals to provide support services. This position will take support cases and provide troubleshooting skills to log and fix bugs for the JHA Enterprise Workflow product.